Terms of Service

Welcome to Haunted Hedgerow! These Terms of Service ("Terms") rule your use of our website, www.hauntedhedgerow.co.uk, and any purchases you make from us.

By using this site or buying something from us, you agree to these Terms. Please read them carefully.

1. Eligibility & Accounts

If you create a customer account, you are responsible for keeping your password safe and secure.

2. Product Information & Pricing

Accuracy - We try our best to show accurate product colors and details, but your screen display might look slightly different.

Pricing - All prices are listed in GBP and do not include shipping or taxes unless stated otherwise.

Changes - We can change our prices or stop selling a product at any time without notice.

3. Orders & Payment

Acceptance - We reserve the right to refuse or cancel any order (for example, if a product runs out of stock or if we suspect fraud).

Payment - You agree to provide valid payment information. We use secure third-party payment processors to handle your credit card details.

4. Shipping & Delivery

Shipping times are estimates, not guarantees. We are not responsible for delays caused by shipping carriers or customs.

Risk of Loss - Once we hand the package over to the shipping carrier, the package belongs to you.

5. Returns, Refunds, & Exchanges

You can return unused items in their original packaging within [Number, e.g., 30] days of delivery.

To start a return, email us at [your-email@shop.com].

[State who pays shipping: e.g., Customers are responsible for return shipping costs.]

6. Prohibited Uses

You agree not to use our products or website for any illegal activities, or to copy and resell our designs, photos, or branding without our permission. All our content including photos, designs, and writing is protected by copyright laws. Our content can’t be used for commercial purposes by others.

7. Our Liability

We provide this website "as is." While we sell high-quality goods, we are not responsible for any indirect damages that happen from using our website or our products.

Our total liability to you will never exceed the amount you paid for the product.

8. Governing Law

These Terms are governed by the laws of the United Kingdom.

9. Contact Us

If you have questions about your order or these Terms, contact us at:

Email - hauntedhedgerow@gmail.com